About Us

Edred V. Shen, MD, received a Bachelor of Arts degree from the University of Rochester in 1990. He attended the University of Medicine and Dentistry of New Jersey (UMDNJ) – Robert Wood Johnson Medical School (formerly an entity of Rutgers University) with a full merit scholarship and graduated in 1994. He served a residency in Internal Medicine at the University of Rochester, Rochester, New York. He is board certified in Internal Medicine. Dr. Shen received his training in Medical Acupuncture from the University of California at Los Angeles School of Medicine and is licensed to practice Medical Acupuncture in New Jersey.

Ancillary Services:
Weight Loss, House Calls, Travel Medicine, Goes to Rehabilitation Centers.

Contacting our office:
Our office hours, fax number and website are on our business card and option 1 on our answering service. This is the best time to call for routine matters. We understand that sometimes you may leave a message (option 2 on the answering service), because the office hours are an inconvenient time to call, but it is the best way to avoid phone tag and unclear messages. If you need to be seen urgently, we will accommodate you as best as we can. However, there will be times that Dr. Shen will be away, at the hospital, on a house call or a rehab/nursing home center, as well as having a long wait time. We do not overbook unless we are squeezing in urgent visits, which explain why sometimes, the waiting room is empty. If it is after hours, please page Dr. Shen if you are considering going to the emergency department or an urgent care center, unless you are dialing 911. Please note that we are in the process of converting to medical records that come with HIPAA compliant email. Please leave us your email if you wish to participate, but note that it may take several months.

Making appointments:
Because we do not overbook, we almost always have same day appointments. Please let us know if you are making an appointment for a complete physical (annual prevention, sports, work, etc.) as these may take longer. When you come in, please let us know if there are any changes in name, address, phone numbers or insurance, to avoid any unnecessary bills.

Refills:
Refilling old prescriptions are best handled by calling the pharmacy, entering the automated system and entering your prescription number. It is faster and easier for you, the pharmacy and us. Requests for refills for medications prescribed by another physician may be left with the pharmacy or us. In general, medications for chronic conditions will be given for 3 months to remind both you and us of your recommended follow up visit. Once electronic medical records are in place, a reminder system will be in place so medications may be refilled for longer. However, since medications may be changed, refills requested with follow up visits one to two weeks before you run out will avoid these problems.

Referrals:
Please give us as much notice as possible, in case the person who can do the referral is away or additional information is needed. Try to get the name, address, phone number, NPI number, Tax ID and PIN #.
Blood tests:
We are doing blood tests in our office from Monday to Friday. Please let us know when you are coming to minimize any wait